1REQUEST SENT48 hours
after checkout
after checkout
When the details still feel vivid.
Ask at the right moment
Automated post-stay requests reach every guest when the feeling is still fresh.
Built for experiences, not products
Real stories from real guests — visual, verified, comprehensive and designed to inspire the next booking.
Start collecting95%AI moderated
5×Richer guest insight
VerifiedAgainst real bookings
How trust-ed.io works
trust-ed.io turns the post-stay moment into your strongest source of proof, translating guest memories into credible stories and putting them to work everywhere people decide to book.
Explore the platform1Welcome back, MayaTell the whole story
Overall experience ★★★★★
Hosts ★★★★★
Food ★★★★★
Activities ★★★★★
Booking verified2STORY COMPLETERich detail,
beautifully captured.
beautifully captured.
5 category ratings1 guest story3 photos
Capture what mattered
Collect category ratings, NPS, written stories, photography and video in one mobile-first flow.
STORY HEALTH284verified stories3
Collection rate 68%
Average rating 4.9
Would recommend 96%
LIVE ON YOUR SITE
“The week changed how I think about travel.”
Anna M. · Verified guest
Put proof to work
Publish a trusted directory page and embed the strongest stories across your own site.
“I booked for the mountains. I came home talking about the people.”
Anna M.Dolomites Hiking Week · Verified guest
Average collection rate when requests arrive at the right post-stay moment.
More useful detail than a single overall rating and generic comment.
Of verified guests say they would recommend the experience to a friend.
SALT ESCAPES
FIELDTRIP
GOOD SOULS
ALTITUDE
ROAM / WILD
The five dimensions of a great experience
Experiences are layered. trust-ed.io gives every layer its own signal, without losing the human story that connects them.
Hosts
The people who shape the energy, safety and sense of belonging.
4.9Activities
The moments guests travelled for — and the ones they never expected.
5.0Accommodation
How the setting, comfort and details made the experience feel.
4.7Food
The meals, rituals and shared tables people remember long after.
4.8Atmosphere
The hard-to-measure feeling that determines whether they return.
5.0Everything your reviews should do
A single tool for collection, curation, display and insight — built around experiences from day one.
Verified at the source
Connect every story to a completed booking, so visitors can trust who was really there.
Capture the whole experience
Collect category ratings, NPS, written stories, photography and video in one mobile-first flow.
Curate with less admin
AI-assisted moderation handles straightforward submissions, flags sensitive content and keeps your team in control.
Publish beautifully
Give every brand a polished public review page that feels considered, independent and unmistakably yours.
Embed proof anywhere
Add responsive badges, review walls, carousels and story cards wherever customers make booking decisions.
Understand what drives loyalty
Track recommendation, sentiment and category performance across trips, teams and locations.
Bring your history with you
Import reviews from Google and Trustpilot while preserving their original source and context.
Connect your existing stack
Use exports, API access and webhooks to move verified guest insight into the tools your team already uses.
A place for every story to live.
Collect once, then put credible guest proof everywhere future customers decide whether to book.
Public review pages
A beautifully branded, independent home for every verified story.
Booking pages
Place the right guest story beside the experience it proves.
Website widgets
Add native review walls, carousels and badges without redesigning your site.
Paid campaigns
Turn vivid guest moments into credible creative for social and search.
Email journeys
Bring authentic proof into launch, nurture and post-stay campaigns.
Team insight
See what guests value across hosts, food, activities and atmosphere.
Sales conversations
Give partners and prospects proof with the context intact.
Destination launches
Build confidence around new trips using stories from similar experiences.
Guest follow-up
Close the loop with thoughtful responses and smarter future requests.
Plans designed to fit your growth
Every tier includes verified reviews, your public review page and embeddable widgets.
Starter
For new experience brands
£49/month
Start free - 50 review requests / month
- Verified booking links
- Public review page
- 3 embeddable widget styles
- Google review import
- Category ratings
- Email support
Growth
For growing multi-trip teams
£149/month
Start free - 250 review requests / month
- Everything in Starter
- AI-assisted moderation
- Photo and video stories
- Custom brand styling
- NPS tracking
- Team access for 3
- Priority support
Pro
For established operators
£299/month
Start free - 1,000 review requests / month
- Everything in Growth
- Advanced analytics
- Unlimited widget styles
- Custom review journeys
- API and webhooks
- Multi-location reporting
- Team access for 10
Custom
For platforms and large groups
Talk to us
Talk to us - Unlimited review volume
- Everything in Pro
- Custom domain
- Multiple brands and regions
- Single sign-on (SSO)
- Dedicated onboarding
- Service-level agreement
- Named success manager
Trusted by people who care about the details
“trust-ed.io made our guest stories feel as considered as the retreats themselves.”
Leah CarterCo-founder, Fieldtrip
“It gave me space to explain why the week mattered, not just whether I liked it.”
Maya RichardsVerified guest
“For the first time our reviews show the depth of what we actually deliver.”
Jon BellFounder, Altitude
“The category questions brought back details I had already forgotten to mention.”
Nina PatelVerified guest
Frequently asked questions
Can’t find the answer? Talk to us.
How is trust-ed.io different from Trustpilot?
Trustpilot asks for one rating. trust-ed.io captures every dimension of an experience — from hosts and food to accommodation, activities and atmosphere — then ties it to a real booking.
Can we import our existing reviews?
Yes. Import Google and Trustpilot reviews with their original source preserved, so you keep your history while upgrading the experience.
How does verification work?
Each review request is linked to a completed booking. Guests use a secure personal link, with no account or password required.
Will the widgets match our brand?
Yes. Choose your colours, type and layout. Every badge, carousel and review wall is responsive and designed to feel native to your website.
What does AI moderation handle?
trust-ed.io auto-curates around 95% of straightforward submissions, flags sensitive content and helps draft responses. Your team retains final control.
Let the experience
speak for itself.
Beautiful, verified stories from the people who were really there.
Start collecting